ph877 respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, store, and share information about you as a ph877 player.
This Privacy Policy ("Policy") describes how ph877 ("ph877," "we," "us," or "our") collects, uses, discloses, and safeguards the personal information of users ("you" or "Player") who access or use the ph877 platform at ph877.org and all associated services (the "Platform"). This Policy is issued in compliance with Republic Act No. 10173, the Data Privacy Act of 2012 (DPA), its Implementing Rules and Regulations, and all issuances of the National Privacy Commission (NPC) of the Philippines.
By registering an account on ph877, making a deposit, or otherwise using the Platform, you acknowledge that you have read, understood, and consent to the collection and use of your personal information as described in this Policy. If you do not agree, please discontinue use of the ph877 Platform immediately.
ph877 is the personal information controller responsible for the personal data collected through the Platform. ph877 operates under the regulatory oversight of the Philippine Amusement and Gaming Corporation (PAGCOR) and processes personal data in accordance with the DPA and PAGCOR's data governance requirements.
For data privacy concerns, you may contact our Data Protection Officer (DPO) at: [email protected] — please use the subject line "Data Privacy Request."
ph877 collects the following categories of personal data, depending on how you interact with the Platform:
| Category | Examples | Source |
|---|---|---|
| Identity Data | Full legal name, date of birth, gender, nationality, government ID type and number (PhilSys, UMID, passport, LTO licence) | Provided by you during registration and KYC |
| Contact Data | Email address, Philippine mobile number, residential address (city, province, postal code) | Provided by you during registration |
| Financial Data | GCash number, Maya account reference, bank account details (BDO, BPI, Metrobank), USDT wallet address, transaction history, deposit and withdrawal records | Provided by you in the cashier; automatically generated on transaction |
| Gaming Data | Game session logs, wagering history, bonus claims, responsible gaming limit settings, self-exclusion records | Automatically generated through Platform use |
| Technical Data | IP address, device type, operating system, browser type, session timestamps, geolocation data (country/region level) | Automatically collected via cookies and server logs |
| Communications Data | Support chat transcripts, email correspondence, feedback submitted to ph877 | Provided by you through support interactions |
ph877 does not collect sensitive personal information beyond what is required for KYC verification as mandated by PAGCOR and AMLC regulations. We do not collect biometric data beyond document photographs submitted for identity verification.
ph877 uses your personal data for the following purposes:
To create and manage your ph877 account, authenticate your identity at login, process deposits and withdrawals, credit bonuses, and deliver the gaming services you have requested.
To fulfil ph877's obligations under the DPA, PAGCOR licensing conditions, Republic Act No. 9160 (Anti-Money Laundering Act) as amended, and all applicable Philippine laws. This includes KYC verification, transaction monitoring, suspicious activity reporting to the Anti-Money Laundering Council (AMLC), and age verification to enforce the 21+ requirement mandated by PAGCOR.
To administer responsible gaming tools including deposit limits, loss limits, session time controls, and self-exclusion requests. ph877 may use gaming behaviour data to identify potential problem gambling patterns and proactively offer responsible gaming resources.
To detect and prevent unauthorised account access, bonus abuse, money laundering, collusion, and other prohibited activities. Technical data and financial data are used to identify anomalous patterns that may indicate fraudulent conduct.
To respond to your queries, resolve disputes, and process requests submitted through ph877's support channels. Support communications are retained to maintain a record of interactions and to train and quality-assure our support team.
Where you have provided consent, ph877 may use your contact data to send you information about promotions, new games, and platform updates. You may withdraw your marketing consent at any time by contacting support at [email protected] or by updating your account communication preferences. Withdrawal of marketing consent does not affect the lawfulness of prior processing.
ph877 processes your personal data on the following legal bases under the DPA:
ph877 does not sell your personal data to third parties. We may share your personal data in the following limited circumstances:
All third-party data processors engaged by ph877 are contractually required to implement appropriate technical and organisational security measures and to use personal data only for the purposes specified by ph877.
ph877 retains personal data only for as long as necessary to fulfil the purposes for which it was collected, or as required by applicable law. Specific retention periods are as follows:
Upon expiry of the applicable retention period, personal data is securely deleted or anonymised in accordance with ph877's data disposal procedures.
ph877 implements appropriate technical and organisational security measures to protect your personal data against unauthorised access, accidental loss, alteration, or disclosure. These measures include:
In the event of a personal data breach that is likely to result in serious harm to your rights, ph877 will notify affected players and the National Privacy Commission within the timeframes required under the DPA.
As a data subject under Republic Act No. 10173, you have the following rights with respect to your personal data held by ph877:
To exercise any of these rights, contact ph877's Data Protection Officer at [email protected] with the subject line "Data Privacy Request." ph877 will respond within fifteen (15) calendar days of receiving a valid request.
ph877 uses cookies and similar tracking technologies to operate the Platform, remember your session, and analyse usage patterns. The following categories of cookies are used:
You may control non-essential cookies through your browser settings. Disabling functional or analytics cookies may affect your experience on the ph877 Platform but will not prevent access to core gaming features.
The ph877 Platform is strictly intended for individuals aged 21 years and above, as required by PAGCOR for all casino and sports betting activities in the Philippines. ph877 does not knowingly collect personal data from individuals under 21. If we become aware that personal data has been collected from a person under the age of 21, we will immediately close the relevant account and delete the associated data, reporting the incident to PAGCOR as required.
Parents and guardians who believe their minor child has registered on ph877 should contact us immediately at [email protected].
ph877 reserves the right to update this Privacy Policy at any time. Material changes will be communicated to registered players via the email address on file or through a prominent notice on the Platform at least seven (7) days before the changes take effect. Continued use of the ph877 Platform after the effective date of any revision constitutes your acceptance of the updated Policy.
The "Last Updated" date at the top of this Policy reflects the date of the most recent revision.
For any questions, concerns, or requests relating to this Privacy Policy or ph877's processing of your personal data, please contact our Data Protection Officer:
ph877 Data Protection Officer
Email: [email protected] (subject: "Data Privacy Request")
If your concern is not resolved satisfactorily by ph877, you have the right to lodge a complaint with the National Privacy Commission of the Philippines at privacy.gov.ph.
Six commitments that define ph877's approach to your personal data.
ph877 processes all personal data in compliance with Republic Act No. 10173 — the Data Privacy Act of 2012 — and all National Privacy Commission issuances. Your rights as a Filipino data subject are fully recognised and enforceable.
ph877 does not sell, rent, or trade your personal information to third-party marketers or data brokers. Your data is shared only with regulated service providers necessary to operate the Platform — never as a commercial product.
All sensitive data — including your KYC documents, financial information, and account credentials — is encrypted at rest and in transit using industry-standard TLS/SSL and AES encryption. Unauthorised access to your data is technically prevented at every layer.
This Privacy Policy clearly explains every purpose for which ph877 uses your data. There are no hidden data flows, no undisclosed third-party sharing, and no data processing beyond what is described here and required by PAGCOR and AMLC regulations.
As a Filipino data subject, you have the full set of rights under the DPA — access, rectification, erasure, objection, portability, and the right to lodge complaints with the NPC. ph877 processes all data rights requests within 15 calendar days.
ph877 enforces a strict 21+ age requirement as mandated by PAGCOR. Any personal data inadvertently collected from a person under 21 is immediately deleted and the account closed. Age verification is part of every ph877 account's KYC process.
Your data is protected under Philippine law. Explore ph877 Casino — PAGCOR licensed, DPA compliant, GCash ready, 21+ only.
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